by civicomweb | Feb 15, 2022 | Blog
10 Common Misconceptions About Managing Remote Employees With the continued rise of remote working, many employees now look forward to building a career entirely from their own home. But some companies continue to prefer their workforce to return to the office due to...
by civicomweb | Feb 3, 2022 | Blog
How to Leverage Your Front Desk and Reduce Provider Burnout Providers are the stars of your practice. Your practice’s success relies on how well they perform in treating and engaging with your patients. As you’ve most likely seen time and again, non-clinical...
by civicomweb | Feb 1, 2022 | Blog
How to Decrease Your Receptionist’s Stress Your receptionist is the first interaction your visitors and customers have when coming to your office. Without proper systems and tools, your receptionists can feel overwhelmed, their performance can deteriorate, and...
by civicomweb | Jan 10, 2022 | Blog
How to Reduce Cancellations and No-shows for Your Healthcare Clinic You scheduled a patient for an upcoming appointment, but what are the chances that they’ll actually go? It’s common for an average healthcare clinic to see a combined cancellation or no-show rate...
by civicomweb | Nov 5, 2021 | Blog, Business Outcomes, Front Desk
How to Hire the Right Receptionist for Your Company Last Update: Jan 31, 2023 An excellent front desk receptionist can contribute to the success of your business. It’s vital to consider their abilities, personality, and loyalty to your company. These are important to...
by civicomweb | Oct 22, 2021 | Blog, Employee Productivity and Engagement, Front Desk
How to Give Constructive Feedback to Your Front Desk Giving feedback to your receptionist can be an awkward affair, but it’s necessary for them to improve in representing your company to every customer that is greeted at the front desk. We’ll explain how to give...
